Contact Us| Banana Republic® UK

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Sign In Orders and Returns

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Contact Us:

By real-time chat:
By e-mail: Click here to e-mail Banana Republic customer service custserv@bananarepublic.co.uk.
By phone: Please note: at this time customer support is available in English only.

UNITED KINGDOM 0800 368 0673
By mail for Correspondence:
Gap EHQ
Freepost WD 3719
Castle Mound Way
Rugby, Warwickshire,
CV23 0BR
United Kingdom
For Merchandise Returns: Please view our entire Return policy here.

Customer Service:

Your Account

Create an Account
Email Sign-Up
Managing Your Account

As You Shop

Your Shopping Bag
Finding Your Size

Purchasing and Ordering

Placing an Order
Payment
Limits and Taxes

Order Status, Shipping and Handling

Shipping and Handling
Order Status

Changes, Returns & Exchanges

Changes and Cancellations
Returns

Privacy & Terms of Sale and Use

Privacy Policy
Cookie Preferences
Secure Online Shopping
Accessibility
Terms of Sale & Use

Our Trademarks:

Banana Republic logos

Customer Service

Your Account

As you shop

Purchasing and Ordering

Placing an Order

Changing Or Cancelling Your Order

Limits and Taxes

Order Status, Shipping and Delivery, Backorders

Shipping and Handling

Order Status and Tracking

Changes, Returns and Exchanges

Changes and Cancellations

Store Closure: Customer Information

Privacy, Security and Web Info

Cookie Preferences

Secure Online Shopping

Terms of Sale and Use

free shipping on orders of £35+ | free, easy returns

free shipping on orders of £35+
return, easy returns

SIGN UP FOR EMAILS & GET £10 OFF*

SIGN UP FOR EMAILS &
GET £10 OFF*

*When you spend £60+. Valid for first-time registrants only. Select styles. PRIVACY POLICY |

TERMS & CONDITIONS

Terms & Conditions

Offer applies online at www.gap.co.uk and www.gap.eu until 23:59 GMT, seven days from first Welcome email send date; subject to stock availability. One original voucher per transaction; valid for one-time use only. To redeem this offer online, enter the unique code at the checkout. Combinable with site offers. Offer excludes any products indicating "New In!", Always On Essentials, any products involving collaborations with third party designers, Generation Good, cashmere products, leather & suede products, purchases of gift cards and shipping charges. Cannot be combined with any other promotional codes. Gap reserves the right not to apply discount where it suspects fraudulent use. Not valid for cash or cash equivalent. No adjustments on previous purchases. For further information – contact helpline Gap: 0800 368 0674 (from the UK) or 001 614 744 3997 (outside the UK); or email custserv@gap.eu for details. GPS (Great Britain) Limited t/a Gap (Company Number 02275771), Gap Europe Limited (Company Number 6279672) and Gap Stores (Ireland) Limited (Company Number 422253) c/o TMF Corporate Services Limited, 6 St Andrews Street, London, EC4A 3AE© Gap 2018.

CUSTOMER SUPPORT

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Returns

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ABOUT US

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© 2022 The Gap, Inc. | Cookie Preferences Privacy Policy | Terms of Sale and Use/Imprint | UK Modern Slavery Act | UK Careers | Secure Online Shopping | Sustainability | Site Index

mastercard securecode

Master Card® SecureCodeTM

We support MasterCard SecureCode, a security technology that authenticates your MasterCard card and ensures that only the authorized cardholder is placing the order. If the bank that issued your MasterCard supports this service, you may be prompted to enter your password or to sign up for MasterCard SecureCode as you check out. You can also activate your current card now. If you wish to enroll before completing your purchase, please visit the MasterCard website.

verified by visa

Verified by Visa

We support Verified by Visa, a security technology that authenticates your Visa card and ensures that only the authorized cardholder is placing the order. If the bank that issued your Visa supports this service, you may be prompted to enter your password or to sign up for Verified by Visa as you check out. You can also activate your current card now. If you wish to enroll before completing your purchase, please visit the Visa website.