Contact Us:

  • By real-time chat:
  • By e-mail: Click here to e-mail Gap customer service custserv@gap.eu.
  • By phone:
    Use the dropdown below to find the contact number for your country. All numbers are toll-free (*excluding Austria).
    Please note: at this time customer support is available in English only.
    :
  • By mail for Correspondence:
    Gap EHQ
    Freepost WD 3719
    Castle Mound Way
    Rugby, Warwickshire,
    CV23 0BR
    United Kingdom
  • For Merchandise Returns: Please view our entire Return policy here.


UK/Ireland Store Closures. Gap & Gap Outlet:


All Gap and Gap Outlet stores in the UK and Republic of Ireland have now closed. If you have a valid store Gift Card or Store Credit (Merchandise Return Card), please email custserv@gap.eu for support. If you have a quality concern about a recent UK or Republic of Ireland store purchase, please email custserv@gap.eu for support.